A laptop that won’t turn on is most often caused by a faulty charger or battery, leftover static charge, or a mainboard fault. Start by checking the charger and doing a power reset. If there is still no sign of life, or the laptop has been exposed to liquid, take it to a technician and don’t open it yourself.

What stops a laptop from turning on?

  • A faulty charger or cable, or a socket that isn’t working.
  • A fully drained or failed battery, especially after a long time unused.
  • Leftover static charge that stops the laptop from starting.
  • A loose or damaged charging port, so no power gets in.
  • A mainboard fault, for example from a short circuit, overheating or water.
  • RAM or screen problems, when the laptop turns on but the screen stays black.

Safe steps you can try yourself

  1. Try another socket and a matching charger. Check whether the charging light comes on.
  2. Do a power reset. Unplug the charger, remove the battery if it is removable, then hold the power button for about 15 seconds. Reconnect and try again.
  3. Let it charge for 30 minutes if it hasn’t been used for a while, then try again.
  4. Tell dead from black screen. If the fan or lights come on, connect a monitor or TV over HDMI.
  5. Disconnect accessories such as USB drives, mice or docks, then try again.

When should it go to a technician?

  • No lights, sound or response at all after the steps above.
  • The laptop has been exposed to water or a drink.
  • A burning smell, or the charger and laptop get very hot.
  • It shuts down by itself repeatedly during use.

Avoid opening a laptop yourself without the right tools and experience. A broken connector or scratched component can make the repair harder.

Laptop repair in Depok

Mars Electronics repairs laptops and PCs that won’t power on, have display faults, or have mainboard-level damage. We check the laptop at our workshop in Cilodong, Depok, explain the estimated cost, and start once you agree. Every repair comes with a warranty.

Message us on WhatsApp at +62 851-7673-0848 for advice or a pickup.