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Mars Electronics

Repaired when issues arise

Home Electronics Repair

We repair household electronics such as washing machines and electric kitchen appliances when they develop faults. The problem is diagnosed first, the estimated cost is explained, and work starts only once you approve. Every repair is re-tested and covered by a one-month warranty.

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Common symptoms

Issues we regularly handle

  • Won't switch on

    Have it checked soon

    Test the socket with another appliance and make sure the home circuit breaker hasn't tripped. Don't take apart any electrical parts yourself.

  • Washer drum won't spin

    Can be scheduled

    Check the drum isn't overloaded and the door or lid is fully closed. If it still won't move, stop and contact us.

  • Leaking water

    Stop using it, bring it in now

    Cut the power first (switch off at the breaker if the socket is wet too) before wiping up any pooled water, then turn off the water tap. Don't use it until it has been checked.

  • Loud noise or shaking

    Have it checked soon

    Make sure it stands level and nothing is caught inside. If the noise continues, stop using it.

  • Burning smell

    Stop using it, bring it in now

    Switch off and unplug it right away, keep it away from anything flammable, then contact us.

  • Not heating or cooling

    Can be scheduled

    Check the temperature and mode settings. If they are correct and it still doesn't work, note the symptoms for diagnosis.

This advice is general and does not replace an inspection. Please don't open up the device's internals or electrics yourself.

What we check

Inspection before repair

  1. 01Power cable, switches and wiring
  2. 02Control module or electronic panel
  3. 03Motor, pump and drive components
  4. 04Sensors and heating elements
  5. 05Electrical safety and earthing

Care tips

  • Don't load a washing machine beyond the manufacturer's recommended capacity.
  • Keep sockets and cables away from splashing water.
  • Clean filters and drain outlets regularly as the manual recommends.

How it works

Six steps, no surprise charges.

  1. 01

    Get in touch

    Submit a service request or message us on WhatsApp describing the device and the issue.

  2. 02

    Drop off, pickup or visit

    Bring the device to our workshop, use pickup and delivery, or book a technician visit within Depok.

  3. 03

    Inspection

    The device is inspected and diagnosed to find the source of the problem.

  4. 04

    Estimate & approval

    We explain the fault and the estimated cost. Work starts once you approve.

  5. 05

    Repair & testing

    The device is repaired and re-tested to confirm it works properly.

  6. 06

    Handover & warranty

    Your device is returned with a one-month service warranty.

Q&A

Home Electronics Repair

Pricing or repair estimates are provided after the device has been inspected or diagnosed.

Do I need to bring my washing machine in?
For large items you can use our pickup and delivery service within Depok and nearby areas. We confirm availability and charges first.
Which appliances count as household electronics?
For example washing machines, electric kitchen appliances and home audio. If yours isn't listed, just ask us on WhatsApp.
Do you offer routine servicing for washing machines?
For household appliances we focus on repairs when a problem occurs. Scheduled servicing is currently offered for air conditioners only.

Services

Other services

Mars Electronics · Cilodong, Depok

Your device deserves a second chance.

Tell us what's wrong and we'll take a look.

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