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Mars Electronics

Repaired when issues arise

TV & Consumer Electronics Repair

We repair LED and LCD TVs and audio-visual equipment for homes and businesses. Each unit is inspected to find the cause, and we explain the estimated cost before any work begins. Once tested, the TV is returned with a one-month warranty.

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Common symptoms

Issues we regularly handle

  • No power

    Have it checked soon

    Make sure the socket works by testing another appliance, and check the power cable. Don't open the TV casing, as parts inside carry high voltage.

  • Sound but no picture

    Can be scheduled

    Shine a torch close to the screen. If you can faintly see the picture, the backlight is usually the culprit. Mention this when you contact us.

  • Lines on screen

    Can be scheduled

    Take a photo or video of the lines and send it on WhatsApp. Avoid pressing or tapping the screen.

  • No sound

    Can be scheduled

    Check the audio settings, mute and any connected devices such as a soundbar or set-top box.

  • Burning smell or sparks

    Stop using it, bring it in now

    Switch off and unplug it immediately, and don't turn it on again. Bring it in or contact us for an inspection.

  • Turns on, then off

    Have it checked soon

    Unplug it for a few minutes and try again. If it keeps happening, stop using it so the damage doesn't spread.

This advice is general and does not replace an inspection. Please don't open up the device's internals or electrics yourself.

What we check

Inspection before repair

  1. 01Power supply and voltage lines
  2. 02Backlight and panel
  3. 03Mainboard and signal path
  4. 04Audio system
  5. 05Input ports and remote control

Care tips

  • Install the TV where air can circulate, not pressed tight against a wall or cabinet.
  • Use a stabiliser or surge-protected socket if your power supply fluctuates.
  • Unplug the TV during thunderstorms or when it won't be used for a long time.
Related articleLED TV Has Sound but No Picture: Common Causes and Safe Checks

How it works

Six steps, no surprise charges.

  1. 01

    Get in touch

    Submit a service request or message us on WhatsApp describing the device and the issue.

  2. 02

    Drop off, pickup or visit

    Bring the device to our workshop, use pickup and delivery, or book a technician visit within Depok.

  3. 03

    Inspection

    The device is inspected and diagnosed to find the source of the problem.

  4. 04

    Estimate & approval

    We explain the fault and the estimated cost. Work starts once you approve.

  5. 05

    Repair & testing

    The device is repaired and re-tested to confirm it works properly.

  6. 06

    Handover & warranty

    Your device is returned with a one-month service warranty.

Q&A

TV & Consumer Electronics Repair

Pricing or repair estimates are provided after the device has been inspected or diagnosed.

Can you collect a large TV?
We can discuss it. Pickup and delivery is available within Depok and nearby areas, and we confirm availability and charges when you contact us.
Can a cracked screen be repaired?
A cracked screen usually means replacing the panel. We check panel availability first and tell you honestly whether the repair is worth it for that TV.
How long does a TV repair take?
It depends on the fault and parts availability. We give you an estimate after the inspection.

Services

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Mars Electronics ยท Cilodong, Depok

Your device deserves a second chance.

Tell us what's wrong and we'll take a look.

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