Taken from customers' Google reviews
Portfolio
Our repair track record, drawn from experiences customers shared themselves on Google.
Repair cases
Cases we have handled
Compiled from Google Maps reviews of Mars Electronics written between 2021 and 2023. This is a historical record, not a statement of current capacity.
- 01
Black Shark 2 / 2 Pro
- Issue
- Completely dead, some for over a year after other shops declined them.
- Result
- Restored to normal operation. The case customers mention most often in reviews.
- 02
LG V50S ThinQ
- Issue
- Newly purchased unit restarting every time it powered on.
- Result
- Back to normal after diagnosis and repair.
- 03
ASUS ROG Phone 5
- Issue
- Completely dead.
- Result
- Repaired, with the customer notified the following day.
- 04
Android
- Issue
- Boot loop and missing IMEI.
- Result
- Resolved and covered by warranty.
- 05
LG
- Issue
- All sensors stopped working.
- Result
- All sensors working normally again.
07 · Customer feedback
Trusted by customers, on record at Google.
4.9
Average of 76 Google reviews
Excerpts from Google Maps reviews written by customers between 2021 and 2023, before our rebuilding phase. Shown in English translation.
See all reviews on Google Maps“Very friendly service, and you can watch the work being done. Prices are far lower than other shops. Good, fast workmanship, with a warranty too.”
Original review
“Pelayanan sangat baik dan ramah, bisa dilihat langsung. Harga jauh lebih murah dari konter lain. Pengerjaan baik dan cepat, dapat garansi juga.”
Wahyu Pd· Google Maps
“Other repair shops could not fix it and only made it worse. This was the only place that brought my phone back from completely dead to working normally. Quick to respond as well.”
Original review
“Sudah dicoba servis di tempat lain tidak bisa, malah tambah parah. Cuma di sini yang bisa membetulkan HP saya dari mati total menjadi normal. Respon juga cepat.”
muhamad nurrokhim· Google Maps
“Fast, trustworthy service with no runaround. They genuinely check the device and work professionally.”
Original review
“Servisnya cepat, dapat dipercaya, tidak bertele-tele. Memang benar-benar dicek dan profesional.”
Abdurrohman· Google Maps
“Genuine parts, friendly service and quick replies. They also gave a one-month warranty.”
Original review
“Barang original, pelayanan ramah dan cepat respon. Dikasih garansi juga selama sebulan.”
Sutan Sahlan· Google Maps
“Had three phones repaired at once. The next day they told me the first one was done. A unit that was completely dead works normally again. Worth the trip from Bekasi.”
Original review
“Benerin tiga HP sekaligus. Besoknya sudah dikabari satu selesai. Yang awalnya mati total hidup lagi normal. Jauh-jauh dari Bekasi tapi memuaskan.”
Arif Maulana· Google Maps
“A repair shop for TVs and phones. Recommended.”
Original review
“Tempat servis TV dan handphone. Recommended.”
Anneliese Yoer· Google Maps
Documentation
Workshop & before-and-after photos
Original documentation photos are being collected and will appear here, including before-and-after repair photos where available.
Mars Electronics · Cilodong, Depok
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